c777c Privacy Policy — How We Protect Your Data

1. Introduction

This Privacy Policy ("Policy") describes how c777c ("we", "us", "our") collects, processes, stores, and protects the personal data of individuals ("you", "your", "the Player") who access and use the c777c website at https://c777c.io and all associated services, including sports betting, live casino, slots, and payment facilities denominated in Bangladeshi Taka (BDT).

This Policy should be read alongside the c777c Terms & Conditions and the Responsible Gaming Policy, both of which are incorporated by reference. By creating a c777c account or continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy and consent to the data practices described herein.

c777c is committed to handling your personal data with transparency, integrity, and care. We process data only for the purposes described in this Policy and only to the extent that is necessary and proportionate for those purposes.

2. Data We Collect

c777c collects personal data in several categories depending on how you interact with the platform. The following table summarises the main categories of personal data collected:

c777c does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, biometric data, or health information, except where a player voluntarily discloses health-related information in the context of a responsible gaming self-exclusion request, in which case such data is used exclusively to process and give effect to that request.

3. How We Collect Data

3.1 Data You Provide Directly

The majority of personal data c777c holds about you is information you provide directly during:

• Account registration (name, date of birth, mobile number, email)
• KYC identity verification (NID scan, address documents)
• Deposit and withdrawal transactions (bKash, Nagad, Rocket, or Upay wallet details)
• Responsible gaming tool setup (deposit limits, self-exclusion requests)
• Customer support interactions (live chat messages, email enquiries)
• Bonus and promotion opt-ins

3.2 Data Collected Automatically

When you access the c777c platform, certain technical data is collected automatically by our servers and analytics systems. This includes your IP address, the type and version of your browser, your device's operating system, the pages and game sections you visit within c777c, timestamps of your visits, and session identifiers. This data is used to maintain platform security, detect fraudulent access patterns, and optimise the c777c experience for Bangladeshi players.

3.3 Data from Third Parties

c777c may receive limited personal data from third parties in the following circumstances:

• Payment processors: bKash, Nagad, Rocket, and Upay may share transaction confirmation data with c777c for the purpose of verifying deposits and processing withdrawals.
• Game studios: Providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may share game session data, including round identifiers and outcome records, with c777c for audit and dispute resolution purposes.
• Identity verification services: Where c777c uses a third-party KYC provider to verify NID documents, that provider may return a verification result to c777c.

4. How We Use Your Data

c777c uses your personal data strictly for the following purposes:

• Account operation: Creating and maintaining your c777c account, processing logins, managing your account settings and preferences.
• Age and identity verification: Confirming that you are 21 years of age or older and that you are who you claim to be, as required by our responsible gaming and anti-fraud policies.
• Payment processing: Executing BDT deposits and withdrawals via bKash, Nagad, Rocket, and Upay; maintaining records of all financial transactions on your account.
• Fraud prevention and security: Detecting and preventing unauthorised account access, multi-accounting, money laundering, match-fixing, bonus abuse, and other prohibited activities.
• Responsible gaming: Monitoring for indicators of problem gambling; implementing deposit limits, session reminders, cooling-off periods, and self-exclusion requests where requested by the player or required by our responsible gaming obligations.
• Customer support: Responding to your enquiries, resolving disputes, and providing assistance via live chat and email.
• Legal compliance: Fulfilling obligations under applicable anti-money laundering, counter-terrorism financing, and data protection laws.
• Service improvement: Analysing aggregated, anonymised usage data to improve the platform, identify popular game categories (such as cricket betting, slots, and live casino), and develop new features for Bangladeshi players.
• Direct communications: Sending you account-related notifications (transaction confirmations, security alerts, KYC status updates) and, where you have opted in, promotional communications about c777c offers and bonuses.

5. Legal Basis for Processing

c777c processes your personal data on one or more of the following legal bases:

• Performance of a contract: Processing your data is necessary to operate your c777c account and provide the services you have requested, including placing bets, processing BDT deposits and withdrawals, and delivering game access.
• Legitimate interests: c777c has a legitimate interest in preventing fraud, maintaining platform security, enforcing fair play, and improving its services, provided these interests are not overridden by your rights and interests.
• Legal obligation: Certain data processing activities — particularly those related to KYC identity verification, AML transaction monitoring, and financial record-keeping — are required by applicable law.
• Consent: Where c777c relies on your consent as a legal basis (for example, for optional marketing communications), you may withdraw that consent at any time without affecting the lawfulness of prior processing. To withdraw marketing consent, contact [email protected].

6. Sharing Your Data

c777c does not sell your personal data. We share personal data with third parties only in the following limited and controlled circumstances:

6.1 Payment Processors

To process BDT deposits and withdrawals, c777c shares the minimum necessary payment-related data with our payment partners: bKash, Nagad, Rocket, and Upay. Each of these providers operates under its own privacy policy and is subject to applicable Bangladeshi financial regulations.

6.2 Game Studios

When you play games powered by third-party studios — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — a game session identifier and your account reference are shared with the studio's systems to deliver the game, record outcomes, and calculate winnings. Game studios do not receive your full personal profile, NID details, or financial wallet numbers.

6.3 Identity Verification Providers

c777c may use a third-party identity verification service to authenticate your NID or Passport during the KYC process. Such providers are contractually bound to use your data solely for the purpose of verification and to maintain appropriate security standards.

6.4 Legal and Regulatory Authorities

c777c will disclose personal data to law enforcement agencies, financial intelligence units, or other regulatory authorities when required to do so by law, court order, or other binding legal instrument. In such cases, c777c will disclose only the minimum data necessary to satisfy the legal requirement.

6.5 Business Transfers

In the event that c777c undergoes a merger, acquisition, restructuring, or sale of assets, your personal data may be transferred to the successor entity as part of that transaction. You will be notified of any such transfer that materially affects your privacy rights.

7. Cookies & Tracking

c777c uses cookies and similar tracking technologies to operate the platform effectively and to understand how players in Bangladesh interact with our services. Cookies are small text files stored on your device when you visit c777c.

The types of cookies used by c777c include:

• Essential cookies: Required for the platform to function. These include session authentication tokens, security cookies, and load-balancing cookies. These cannot be disabled without breaking core platform functionality.
• Analytics cookies: Used to collect anonymised data about how players navigate the c777c platform — for example, which game sections (cricket, slots, live casino) are most visited and where players spend most of their time. This data helps us improve the platform.
• Preference cookies: Used to remember your language settings and other preferences to personalise your experience.
• Security cookies: Used to detect and prevent fraudulent account access, including identifying suspicious login patterns and cross-device session anomalies.

You can manage your cookie preferences through your browser settings. Disabling non-essential cookies may affect certain features of the c777c platform but will not prevent you from accessing your account, placing bets, or processing BDT transactions.

8. Data Security

c777c employs a layered security architecture to protect your personal data from unauthorised access, accidental loss, or disclosure. Our security measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and c777c servers
• Encryption of sensitive data fields (including financial wallet identifiers and NID numbers) at rest in our databases
• Role-based access controls limiting internal staff access to personal data strictly on a need-to-know basis
• Automated monitoring systems that flag unusual account activity, login anomalies, and suspicious transaction patterns in real time
• Regular internal security reviews and vulnerability assessments of our platform infrastructure
• Two-factor authentication (2FA) availability for all player accounts

While c777c takes data security seriously and maintains robust technical and organisational safeguards, no digital platform can guarantee absolute security against all possible threats. Players are encouraged to use a strong, unique password for their c777c account and to enable 2FA to maximise account protection.

9. Data Retention

c777c retains personal data for as long as is necessary to fulfil the purpose for which it was collected, subject to the following retention guidelines:

• Active account data: Retained for the duration of the account relationship and for a period of at least five (5) years following account closure, in accordance with financial record-keeping requirements.
• Transaction records: BDT deposit, withdrawal, and bet history records are retained for a minimum of five (5) years to comply with applicable anti-money laundering regulations.
• KYC documents: NID scans, Passport copies, and address verification documents are retained for a minimum of five (5) years following account closure.
• Customer support records: Live chat transcripts and email correspondence are retained for up to three (3) years from the date of the interaction, or longer if related to an ongoing dispute or regulatory enquiry.
• Marketing consent records: Records of your marketing opt-in or opt-out preferences are retained for the lifetime of your account and for two (2) years following account closure.

When personal data is no longer required, c777c will delete or anonymise it securely. Anonymised, aggregated data (which cannot be used to identify any individual) may be retained indefinitely for statistical and platform improvement purposes.

10. Your Rights

As a c777c player, you have the following rights in relation to your personal data. To exercise any of these rights, please contact us at [email protected] with "Data Rights Request" as the subject line. We will respond to all rights requests within thirty (30) calendar days of receipt.

• Right of Access: You have the right to request a copy of the personal data c777c holds about you, free of charge, in a commonly used electronic format.
• Right to Rectification: If any personal data c777c holds about you is inaccurate or incomplete, you have the right to request that we correct it without undue delay.
• Right to Erasure: In certain circumstances, you have the right to request that c777c delete the personal data it holds about you. Note that this right is subject to exceptions — for example, c777c may be required by law to retain certain financial or identity records even after account closure.
• Right to Restrict Processing: You may request that c777c suspend its processing of your personal data in certain circumstances, for example while the accuracy of data you have disputed is being verified.
• Right to Data Portability: You have the right to receive the personal data you have provided to c777c in a structured, commonly used, machine-readable format.
• Right to Object: You have the right to object to the processing of your personal data where c777c relies on legitimate interests as the legal basis for that processing.
• Right to Withdraw Consent: Where c777c relies on your consent as the legal basis for processing (e.g., marketing communications), you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.

11. Children's Privacy

The c777c platform is strictly intended for individuals who are 21 years of age or older. c777c does not knowingly collect personal data from anyone under the age of 21. If c777c becomes aware that personal data has been collected from a person under 21, that data will be deleted immediately, the associated account will be suspended, and any funds held will be reviewed in accordance with our Terms & Conditions.

If you believe that a minor has created a c777c account or that c777c has inadvertently collected data from a person under 21, please notify us immediately at [email protected] so that we can take appropriate action without delay.

12. Third-Party Links

The c777c platform may contain references to third-party services, including payment providers such as bKash, Nagad, and Rocket, and game studio platforms. When you interact with these third-party services — for example, by initiating a bKash deposit or loading a game by Pragmatic Play — you may be subject to the privacy policies of those third parties in addition to this Policy.

c777c is not responsible for the privacy practices, data security measures, or content of third-party services. We recommend that you review the privacy policies of any third-party service you use in connection with your c777c account.

13. Changes to This Policy

c777c reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the services we provide. The most current version of this Policy will always be available at https://c777c.io/privacy-policy, along with the date of the most recent revision.

Where changes are material — for example, where we introduce a new category of data collection or change the basis on which we share data with third parties — c777c will use reasonable efforts to notify affected players via the platform or by email to the registered address on file. Your continued use of the c777c platform after any updated Policy has been published constitutes your acceptance of the revised terms.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way c777c handles your personal data, please contact our support team using the details below. All privacy-related communications should be submitted in English to ensure the most efficient handling of your enquiry.

• Email: [email protected] (plain text — not a clickable link)
• Subject Line for Data Rights Requests: "Data Rights Request"
• Live Chat: Available 24/7 directly on the c777c platform
• Response Time: c777c aims to acknowledge all privacy enquiries within 24 hours and to provide a substantive response within 30 calendar days.
• Support Hours: 24 hours a day, 7 days a week, Bangladesh Standard Time (BST, UTC+6)